Department for Curriculum and Quality Enhancement

Training, help and support

The TEL team offer a range of training activities and resources to help academic staff familiarise themselves with supported online learning. If you are experiencing any issues in setting up or using elearning technologies you can also contact the TEL team via email ( or phone on 023 9284 3355.

Provision covers the University’s virtual learning environment, assessment tools, web conferencing and lecture capture tools and take the form of:


Training sessions

The Technology Enhanced Learning (TEL) team in collaboration with the Academic Development section of DCQE, have developed a new familiarisation programme to help colleagues find out more about using digital technologies to complement and enhance their teaching and interactions with students. The programme covers a range of different areas, from Moodle basic building blocks to utilising social media, copyright material and the virtual classroom.

The digital competency programme is designed for a wide range of colleagues, from those who are new to digital learning technology to those who have wide experience (but can always learn more!). The programme comprises a series of sessions grouped under three headings: Basic Building Blocks; Next Steps; Exploring other technologies.

The programme not only considers the technical aspects but also the underpinning pedagogical rationale needed to answer such questions as:

“Why should I use a forum (group activity, wiki or other functionality) in my teaching?”
“How will this tool improve my teaching materials?”
“How does using this feature improve the students’ learning experience?”

For further information and booking details please see our staff training calendar.

TEL will be offering training sessions for new systems that the University implements, for further information please contact


Training guides and tutorials

If you require Moodle support but can’t get to a training session - log onto Moodle ( and visit our 'Help Sites'. There you will find a variety of step-by-step guides and video tutorials to get you started in Moodle. Alternatively, you can visit us on YouTube where you will find many of the Moodle video guides that we have provided for you on Moodle.

For advice on how to use other University implemented elearning technologies visit the ‘Technologies we can advise on’ section and select the technology you want to learn more about.


Online learning resources (Epigeum)

The Epigeum online learning resources are aimed at staff who want to use learning technologies effectively. They are also useful for teams who are designing online programmes.

The seven Epigeum modules contain many interactive exercises and case studies from around the world, and are the equivalent of about 30 hours of workshops!

The programme contains the following topics:

To access these resources you will either need to be using a computer on campus or, if you are off-site, you will need to setup your browser to use the University web proxy.