Faculty of Creative and Cultural Industries
Student Support Adviser
We want student experiences to be exciting, interesting and enjoyable.
However, we also realise that university life is not always straightforward.
Many students encounter academic, personal or financial difficulties while at university, and these can lead to a lack of attendance and reduced work quality. There is no need to struggle alone. Any CCI students encountering problems at University, or who have concerns for others, can seek help and support from the CCI Student Support Adviser. This service offers:
- Confidential discussions
- Impartial advice
- A gateway to other university support services
- Assistance finding specialist support
- Clarification of student-focused university policies
- Assistance with Extenuating Circumstance Forms
- Resources to help kick bad studying habits
Contact and Availability
Students can contact the Student Support Adviser on Tuesdays, Wednesdays and Thursdays.
Appointments are not always necessary but can be made via email and phone. Students are welcome to stop by the Student Support Adviser Office (Room 0.92, East Wing, Eldon Building) to check availability.
For Out-of-hours Crises
In an emergency and for out-of-hours security, please ring the Security Lodge on +44 (0)23 9284 3418 (just 84 3418 from halls landlines). They can advise you on who the relevant person is to help, and they can also contact the on-call Chaplain for advice.